An examination copy link can be found on each book's detail page.
We will be glad to ship and bill (on approval) an exam copy of a book, not DVDs nor videos. We can send no more than 3 titles or $120 worth of books at any time. The book(s) will be sent with an invoice for a 60-day examination period, and once the Press has been notified of its adoption, may be retained by the teacher for his/her own desk use.
Books requested on approval may be returned, purchased for personal use, or retained as a complimentary copy if adopted and the Press is notified within 60 days. Customers can notify the Press by calling customer service at 800.575.6566, emailing firstname.lastname@example.org, or through our contact page.
If a book has been adopted and no examination copy has been received, a desk copy may be requested here.
Shipping and handling is calculated at the time you place your order. We offer regular and expedited services from USPS and UPS.
Customers can set up an account when they place an order, or by visiting the Shopping Cart and clicking the Account icon. Benefits of opening an account include easier order entry and tracking of past and current orders. Note: We do not store credit card information.
We accept MasterCard, Visa, and American Express.
TCPress titles are also available from:
Individuals may return books within 30 days from date of invoice.
Send returns prepaid to: Teachers College Press, Attn: Returns Department, 30 Amberwood Parkway, Ashland, OH 44805. Please note that no returns can be accepted at the NY City office of Teachers College Press.
Your order confirmation will contain a link to download your ebook. The same link will appear on an emailed receipt.
To Read a TC Press ebook on a PC, Mac, or iPad
During installation, you will be prompted to enter an Adobe ID and password. If you do not have an Adobe ID, you can create one here. When you have your ID and password ready, enter them into ADE to authorize your computer. If you do not see the authorization pop-up window, click on the "Help" menu and select "Authorize Computer."
Once ADE is installed and authorized, click the download link in the email you received from tcpress.com. This will download an Adobe Content Key (file type .acsm). Double-clicking on this file will open Adobe Digital Editions and automatically retrieve your ebook.
You can rename your ebook, but must retain the .acsm extension in order for ADE to recognize it.
To Read a TC Press ebook on an iPhone
Opening a TC Press ebook on other Portable Reading Devices
Numerous e-reader devices (see a complete list here) are compatible with Adobe Digital Editions. Adobe provides an extensive support center. This is your best resource for the most current information.
I received an email that does not include a download link.
Our software sends two emails: one confirming the order and the second containing download link/s. Please check your spam or quarantine folders (which may take up to 24 hours to update) if these do not arrive. Contact us with any problems.
I tried to open my eBook and got an error message such as "Error getting License", "License Server Communication Problem", or "E_ACT_NOT_READY".
Adobe has made recent updates to their software that may require you to deauthorize and reauthorize your device. Get more information here and contact us if the error message persists.
I accidentally deleted my ebook. Can I download it again?
Adobe Digitial Editions saves a record of your downloaded ebooks, so you may be able to retrieve lost items there. If not, your original download link will work up to three times. Contact us with your order number and email address if you lose this link.
I'm not finding my answer. Now what?
Contact us with a detailed description of the problem you are having (including the device being used) and we will respond as soon as possible.
WHAT'S THE SMALL PRINT?
Ebooks are non-refundable.
Using your Adobe ID (provided free from Adobe), you can read purchased ebooks on up to six computers and/or compatible devices.
You can print up to 20 pages over the life of the book. This printing allowance does not include rights to copyrighted materials utilized by permission in the selection. You must apply to each rights holder separately for permission.
You can copy and paste up to 2 full pages of text.
We currently do not offer ebook exam/desk copies. If you are a professor or instructor, please see this page to obtain a physical exam/desk copy.
If you live outside the United States, you can order ebooks from this site, but you must contact our international distributors to obtain print versions.