An examination copy link can be found on each book’s detail page.
Professors considering a title for adoption can request an electronic exam copy at no charge. (Note: Many but not all TC Press books are available as an exam copy). Access to exam ebook files expire 60 days after the download link is issued.
When a book has been adopted, a desk copy may be requested here.
Shipping and handling is calculated at the time you place your order. We offer regular and expedited services from USPS and UPS.
Customers can set up an account when they place an order, or by visiting the Shopping Cart and clicking the Account icon. Benefits of opening an account include easier order entry and tracking of past and current orders. Note: We do not store credit card information.
We accept MasterCard, Visa, and American Express.
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Tel: +44 (0) 1767 604972; Fax: +44 (0) 1767 601640
Email orders and customer service: firstname.lastname@example.org
Oceania: Email: email@example.com
Tel: + 61 (0)2 8778 9999; Fax: +61 (0)2 8778 9944
Some Australian editions of TC Press titles are also available for customers in Australia and New Zealand from:
Hawker Brownlow Education, 2/47 Wangara Road, Cheltenham, VIC, 3192, PO Box 580, Moorabbin, VIC, 3189
Tel. +61 3 8558 2444; Fax +61 3 8558 2400; Email: firstname.lastname@example.org; www.hbe.com.au
Individuals may return books within 30 days from date of invoice.
Send returns prepaid to: Teachers College Press, Attn: Returns Department, 22880 Quicksilver Dr., Dulles VA 20166. Please note that no returns can be accepted at the NY City office of Teachers College Press.
Your order confirmation will contain a link to download your ebook. The same link will appear on an emailed receipt.
Using ADOBE DIGITAL EDITIONS TO Read a TC Press ebook on a PC, Mac, IPHONE, or iPad
During installation, you will be prompted to enter an Adobe ID and password. If you do not have an Adobe ID, you can create one here. When you have your ID and password ready, enter them into ADE to authorize your computer. If you do not see the authorization pop-up window, click on the "Help" menu and select "Authorize Computer."
Once ADE is installed and authorized, click the download link in the email you received from tcpress.com. This will download an Adobe Content Key (file type .acsm). Double-clicking on this file will open Adobe Digital Editions and automatically retrieve your ebook.
You can rename your ebook, but must retain the .acsm extension in order for ADE to recognize it.
Other REading Apps that Can Open Books purchased from our WebSite
Purchasing a TC Press ebook from another retailer
TC Press ebooks are also available from the following retailers:
I received an email that does not include a download link.
Our software sends two emails: one confirming the order and the second containing download link/s. Please check your spam or quarantine folders (which may take up to 24 hours to update) if these do not arrive. Contact us with any problems.
I tried to open my eBook and got an error message such as "Error getting License", "License Server Communication Problem", or "E_ACT_NOT_READY".
Occasional updates to Adobe software may require you to deauthorize and reauthorize your device. Get more information here and contact us if the error message persists.
I accidentally deleted my ebook. Can I download it again?
Adobe Digitial Editions saves a record of your downloaded ebooks, so you may be able to retrieve lost items there. If not, your original download link will work up to three times. Contact us with your order number and email address if you lose this link.
I'm not finding my answer. Now what?
Contact us with a detailed description of the problem you are having (including the device being used) and we will respond as soon as possible.
WHAT'S THE SMALL PRINT?
Ebooks are non-refundable.
Using your Adobe ID (provided free from Adobe), you can read purchased ebooks on up to six computers and/or compatible devices.
You can print up to 20 pages over the life of the book. This printing allowance does not include rights to copyrighted materials utilized by permission in the selection. You must apply to each rights holder separately for permission.
You can copy and paste up to 2 full pages of text.
If you live outside the United States, you can purchase ebooks from this site, but you must contact our international distributors to obtain print versions and exam copies.